Terms & Conditions

1. General Information
1.1. The online store www.jewellery4you.eu is owned and operated by:
Apko Sp. z o.o.
45-018 Opole Poland
ul. Krakowska 53

EU VAT: PL7543089456; KRS:0000542982

1.2. We sell our products online.
1.3. All items sold on www.jewellery4you.eu are brand new and free from any physical or legal defects.
1.4. We offer our products to customers in the European Union.
1.5. The prices given on our site are unit gross prices. They are bounding to customers as at the moment they place their order.

2. Orders.
2.1. In order for us to process your order, you must correctly complete the purchase order available on www.jewellery4you.eu.
2.2. You may place your order 24/7, all year round.
2.3. We will begin to process your order on the first business day following the day when the full payment or agreed advance payment has been successfully booked on our account.
2.4. An estimated dispatch time is specified for each item; this is the number of business days calculated since the order begins to be processed until the item is dispatched.

3. Ways to pay
3.1. You may choose to pay by wire transfer to our bank account or by PayPal.

4. Delivery
4.1. You may choose how you wish for us to deliver your purchase.
4.2. We may deliver items by courier (UPS) or by mail.
4.3. We will pay all the shipping costs.

5. Complaints and returns.
5.1. A complaint may be made by phone, mail or electronically.
5.2. It may take up to 14 days for us to resolve your complaint.
5.3. Should the items received not conform to the contract requirements, you should send them back to our address or deliver them in person.
5.4. Should the items received not conform to the contract requirements, you will receive the full refund of the amount paid in the manner you indicate.
5.5. You may return any item bought on our site within 14 days of receiving the item without providing any reason for your return.
5.6. The item you return must be in a non-deteriorated condition and bear no signs of use.
5.7. You will be responsible for returning the goods to us at your cost.
5.8. You may not return any made-to-order items without providing a reason for the return.

6. Privacy Policy
6.1. If you complete the form with your personal information, you consent to your personal data being stored and processed for the purpose of customer service and order execution. Your data will be kept confidential and not disclosed to any third party.
6.2. You have the right to review your own personal data, amend them or delete them from our data base. The store administrator shall protect your personal data with due diligence.

7. Final Provisions
7.1. A contract may be executed in English only.
7.2. In particular, any issues not regulated by these Terms and Conditions shall be governed by European Union legislation.

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